Bookings and reminders
Online booking, appointment reminders and a shared calendar across practitioners and rooms, reducing no-shows and front-desk phone time.
Healthcare administration
Healthcare Administration Software for Practices and Clinics
Auris Nexus designs administration software for private practices, clinics, care providers and health NGOs in South Africa. Bookings, patient administration, staff rosters, compliance and reporting can run from one system, with access control designed for POPIA from the first day.
The operational challenge
Clinical time is lost to administration.
Practices and care providers handle bookings, patient paperwork, staff rosters and compliance documents alongside patient care. When those tasks run on paper files, phone calls and spreadsheets, admin staff are stretched, mistakes creep in, and sensitive information is harder to protect.
- Appointments are managed by phone and a paper or spreadsheet diary
- Patient forms and consent documents are kept as paper files
- Rosters and leave for nurses and carers are rebuilt every week
- Practitioner registrations and training records are tracked by memory
- Consumable stock runs out before anyone notices
What we can build for healthcare
Administration and operations, not clinical decision-making.
We focus on the work around patient care. Each module can be built on its own or as part of one system, and connected to the practice or billing software you already use where the vendor allows.
Patient administration
Structured registration, contact details, consent forms and uploaded documents in place of paper files, with access limited by role.
Staff rostering and leave
Shift rosters, on-call schedules and leave for nurses, carers and admin staff, with clear approval steps and attendance records.
Credential and compliance tracking
Practitioner registrations, training, inspections and policies on record, with reminders well before anything expires.
Consumables and equipment
Stock levels per site, controlled receipt and issue of consumables, and an equipment register with service dates.
Management reporting
Dashboards on appointments, utilisation, staffing and outstanding admin tasks, for a single practice or several sites.
Who we build for
- Private GP, dental and specialist practices
- Multi-practitioner clinics and practice groups
- Home-based care and nursing agencies with staff in the field
- Health NGOs and community health programmes
- Occupational health and wellness providers
What we do and don't do
- We build administration and operations systems for healthcare organisations
- We do not build clinical decision-support or diagnostic software
- We work alongside existing practice management and medical aid billing systems rather than replacing them
- Health information is special personal information under POPIA, and the design treats it that way
- Every engagement starts with consulting, so requirements are clear before anything is built
How we work
Requirements first, especially where patient data is involved.
A healthcare engagement begins with a consulting phase: we map the administrative workflow with your practice manager and staff, identify which information is sensitive and who needs it, and agree hosting, retention and access rules before development starts. The system is then delivered in phases, starting with the task that costs your team the most time.
Healthcare software FAQ
Questions practices and providers ask us.
Not yet a healthcare-specific system. Our delivered and tested work is in HR, workforce and operations platforms, such as the CIT Leave Management System and Sebetsa, which cover rostering, leave, compliance and stock. A healthcare project applies that experience to your workflows.
Access is restricted by role, actions are logged, and data is encrypted in transit and at rest on our standard hosting. Hosting location and retention periods are agreed with you before development, and we put in place the written operator agreement that POPIA requires.
Usually not. Many practices already rely on a practice management or billing system for medical aid claims. We build the administration and staffing tools around it and connect to it where the vendor offers an integration.
Custom business systems from Auris Nexus start from R30,000, and larger multi-site platforms from R50,000. A short consulting phase defines the scope, after which you receive a fixed quote in rand.
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