Last updated: 15 October 2026
Who we are
This website is operated by Auris Nexus Technologies (Pty) Ltd, registration number 2026/606690/07, 140 Linden Street, Sandown, Sandton, Gauteng 2196, South Africa. We are the responsible party for personal information collected through this website under the Protection of Personal Information Act (POPIA). Our Information Officer is Loyiso Ngcala, Managing Director, who can be reached at info@aurisnexus.co.za.
Information we collect
When you use the contact form, we collect your name and email address (required), the message you write (required), and, if you choose to provide them, your company, phone number, industry, the service you are interested in, your budget range and your timeline.
When you email, call or message us on WhatsApp, we receive the details you share in that conversation.
When you browse the site, Google Analytics and Google Tag Manager collect information about your visit, such as the pages you view, how you arrived, your device and browser type and your approximate location, using cookies.
The Nexa assistant on this site runs entirely in your browser. What you type into it is not sent to us or to anyone else.
How we use it
We use contact details only to respond to your enquiry, discuss and scope a project you have asked about, and, if you become a client, to deliver and support that project. We use analytics information in aggregate to understand which pages are useful and to improve the site.
Service providers
We use the following providers to run this website. They process information on our behalf, and some of them do so outside South Africa, including in the United States:
- Formspree receives contact form submissions and forwards them to us.
- Google provides Google Analytics, Google Tag Manager, the web fonts used on the site, and the map on the contact page.
- GitHub Pages hosts the website and, like any web host, processes technical information such as IP addresses to deliver pages.
- WhatsApp carries any messages you send us through the WhatsApp links on this site.
What we don't do
We do not sell personal information, and we do not share your details with third parties except the service providers above or where the law requires it.
How long we keep it
We keep enquiry information for as long as we need it to respond to you. If you become a client, we keep project correspondence for the duration of the engagement and for any further period required by law. We then delete it or keep it only in a form that no longer identifies you.
Data security
We apply reasonable technical and organisational measures to protect the information you share with us, including encrypted transmission to and from this website and restricted access to enquiries.
Cookies
Google Analytics uses cookies to distinguish visits. You can block or delete cookies in your browser settings; the site will continue to work without them.
Your rights
You may ask whether we hold personal information about you, request a copy, and ask us to correct or delete it, by emailing info@aurisnexus.co.za. You may also object to our processing of your information. If you are not satisfied with how we handle your request, you have the right to complain to the Information Regulator (South Africa).
Contact
Questions about this policy? Reach us at info@aurisnexus.co.za or call 063 122 6552.